Google IT Support Professional Certificate
Prepare for a career in the high-growth field of IT with Google IT Support Professional Certificate. No experience or degree required.
About this Professional Certificate
Over 5 courses, learn in-demand skills that prepare you for an entry-level job. At under 10 hours per week, you can complete the certificate in less than 6 months.
Applied Learning Project
This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.
Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.
Your skills will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.
Learn concrete skills that top employers are hiring for right now.
What You Will Learn
- Gain skills required to succeed in an entry-level IT job
- Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
- Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
- Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Skills You Will Gain
- Debugging
- Encryption Algorithms and Techniques
- Customer Service
- Network Protocols
- Cloud Computing
- Binary Code
- Customer Support
- Linux
- Troubleshooting
- Domain Name System (DNS)
- Ipv4
Network Model
Course Duration
Self-paced & can be completed in 3 to 6 months (about 120 hours @ 10 hours/week)
Nett Fee (Payable by Trainees)
There is no cost to register, enrol and complete the course.
Training Venue
Online via Coursera
Training Provider's Contact
Interested persons with disabilities can apply for the Google Career Certificate Scholarship Programme by contacting us at learningfund@sgenable.sg to apply.