Communication & Self‑Advocacy 101

This course equips trainees with essential communication skills for everyday social and workplace interactions. Trainees will learn how to initiate and sustain conversations, ask questions to clarify expectations, and listen actively for key information. The course also focuses on using appropriate tone, pace, volume, and body language, as well as interpreting non-verbal cues and practising effective turn-taking in conversations across different settings.

This course introduces trainees to key communication and self-advocacy skills through practical activities. This is an in-person course conducted in a classroom environment. Trainees will attend 5 sessions and sit for an individual assessment by the end of the course.

By the end of this course, trainees will develop essential communication skills for social and workplace interactions, including initiating and sustaining conversations, active listening, asking clarifying questions, and using appropriate verbal and non-verbal communication.

Topics include:

• Building Conversation Skills
• Understanding Verbal and Non-Verbal Communication
• Communicating One’s Needs
• Practising Self-Advocacy