Telephone Skills Training
Training Provider: SPD
Area of Training: Employability
Training
Course Period: 23 April 2024 - 29 April 2024
The Telephone Skills Training programme equips trainees with basic telephone etiquette and professionalism when handling enquires.
Learning Outcomes
- Develop and apply basic listening skills
- Develop effective communication through utilising a communication model
- Understand communication styles
Course Duration
35 hours (5 days)
Nett Fee (Payable by Trainees)
$180.78
Training Venue
Enabling Village
Training Provider's Contact