VMware Aurora: Digital Sales - Level 3

Training Provider: VMware
Area of Training: Advertising, Sales & Marketing

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This learning path aims to equip learners with industry-recognised sales techniques required for negotiation, closing and post-purchase, and introduces learners to the basics of customer success for continuous value realisation for the customer. Upon completing this level, learners are expected to complete the VMware Sales Professional (Foundation) course and attain its certification in the next learning path. 

Learning Outcomes

  • Apply skills of prospecting and lead qualifying in common B2B or B2C situations
  • Identify all the different stages of the buying and selling journey
  • Apply negotiation and closing skills in common B2B or B2C situations
  • Explain the importance of post-purchase and demonstrate ways to continuously engage a customer


List of Courses

  1. *Negotiation Skills
  2. *Closing Skills
  3. *Post-purchase Skills
  4. *Customer Success Management Fundamentals
  5. Business Fundamentals for Customer Success Managers
  6. Learning Salesforce for Admins
  7. Salesforce Tips

*For the completion of this learning path, learners must undertake and complete 4 compulsory courses.


Skills You Will Gain

  • Negotiation Skills
  • Closing Skills
  • Post-purchase Skills
  • Customer Success Basics
  • Customer Relationship Management

Course Duration

Self-paced. 4 to 5 hours (compulsory courses) & 7 hours (non-compulsory courses)

Nett Fee (Payable by Trainees)

There is no cost to register, enrol and complete the course.

Training Venue

Online via VMware Customer Connect Learning platform and LinkedIn Learning

Training Provider's Contact

Interested persons with disabilities can apply for the VMware Aurora Programme by contacting us at learningfund@sgenable.sg to apply.