Persons with Disabilities Concession Card

​​TransitLink is starting the replacement of the Persons with Disabilities Concession Card in batches, starting from May 2021. Affected card holders will receive the replacement card 4 – 6 weeks before the expiry of the existing card. 

Please refer to this FAQ document for more information on this card replacement.

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Overview of Scheme

Under the Persons with Disabilities Concession Card Scheme, cardholders can look forward to enjoying the following benefits

  • 25% discount or more off adult fares for all basic bus and train services fares
  • No additional fares for distances beyond 7.2km
  • Option to purchase a Monthly Concession Pass (MCP) with unlimited rides on basic bus services and trains at $64 per month

    • More information on the concession scheme may be found at TransitLink.

Who Can Apply

  • Persons who are Singapore Citizens or Permanent Residents.
  • Age between 7 and 60 years old.
  • Certified to have a permanent disability of any one of the following:
    • Physical Disability
    • Visual Impairment
    • Deafness
    • Autism Spectrum Disorder
    • Intellectual Disability

How to Apply

Persons interested to apply for the concession scheme may submit an application through SG Enable. SG Enable will assess your eligibility and will apply for the concession card with TransitLink on your behalf.

Applicants will need to prepare the following supporting documents

1. A photocopy of the applicant’s NRIC (front and back)

2. One of the following documents indicating a permanent disability. This can be in the form of:

a) Latest doctor’s memorandum; or

b) Functional Assessment Report endorsed by a Registered Healthcare Professional

​3. Photograph of the applicant for the personalised concession card. The photograph must be as follows:

a) Passport-sized colour photograph taken within the last three months.

b) If submitting via online, resolution must be 240 X 320 pixels.

c) Clearly showing the full front view of face, with sufficient lighting against a white background

Submission of applications to SG Enable

You may submit your application in the following ways:

  1. Online using your SingPass
    Log in to Singpass to submit application
    or

  2. Download the application form, print and send together with the required documents
    Download application form
By Post
SG Enable - Public Transport Concession for Persons with Disabilities
20 Lengkok Bahru
#01-01
Singapore 159053

 
By Email

 

Application Process Time

The application will be processed by SG Enable within 15 working days upon receipt of complete documents. 

TransitLink will send out the Persons with Disabilities Concession card within 4 weeks upon SG Enable's approval.

Report Faulty/Replace Card

Faulty Card

Bring your faulty card to any TransitLink Ticket Office to get it checked.

Replace Card

  1. Apply online at https://tlcp.transitlink.com.sg/replacement/replacementapplication.aspx
  2. Apply at any Concession Card Replacement Office for immediate replacement
  3. Get an immediate replacement of lost card at the TransitLink Kiosk.

For immediate replacement at Concession Card Replacement Office, please bring along:

  1. Original NRIC, NRIC/Re-entry Permit for Singapore Permanent Residents
  2. One colour passport-sized photograph taken within the last three months

If someone is helping you to replace your card, they will have to present their NRIC / Passport in addition to the above-mentioned items.

For more information on faulty cards or card replacement, please visit www.transitlink.com.sg

 

More Information

For more information on the Concession Scheme, please see our frequently asked questions.

To check application status, click here.

Have additional enquiries? Contact SG Enable.

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